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Responsible Gaming at Viibet — Keep the Fun, Stay in Control

Gaming should be a source of fun, not stress. Viibet believes that real enjoyment comes from healthy gaming habits and playing responsibly.

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The Basics

What does responsible gaming mean?

Responsible gaming means enjoying gaming as a form of entertainment — without letting it harm other areas of your life. At Viibet, we believe every player is capable of making informed decisions, and our role is to create an environment that supports those decisions.

Gaming becomes a problem when it regularly interferes with daily responsibilities, relationships, or financial stability. Viibet's responsible gaming program is here to support you in avoiding that situation.

Remember: winning is never guaranteed in gaming — it's purely for entertainment. Never bet money you can't afford to lose.

Viibet's Commitment: We don't just want profitable players — we want every member to play happily and healthily.

Core Principles of Healthy Gaming

1
Set a Budget
Decide how much you're willing to spend before you start playing. Stick to that limit — whether you're winning or losing.
2
Set Time Limits
Decide on a time limit before each session. Keep track of the clock and stop when your time is up.
3
Treat It as Entertainment
Think of gaming as entertainment — like watching a movie — not as a way to earn money.
4
Stop Chasing Your Losses
Chasing losses is one of the clearest signs of problematic gaming.
Our Tools

Viibet's Responsible Gaming Tools

Viibet offers several effective tools to help you stay in control of your gaming. All tools are free and accessible directly from your account settings.

Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Reductions take effect immediately; increases require a 24-hour waiting period.
Session Time Limit
Set a maximum duration for each gaming session. When time is up, you'll receive an automatic alert and be logged out if needed.
Reality Check
A pop-up will appear at set intervals to remind you how long you've been playing and how much you've won or lost.
Cooling-Off Period
Take a short break lasting anywhere from 1 day to 6 weeks. During this time, you won't be able to log in to your account.
Self-Exclusion
Activate long-term self-exclusion for a period of 6 months to 5 years. During this time, no bonuses or promotional messages will be sent to you.
Account Closure
To permanently close your account, please contact support. Once closed, your account cannot be reopened.
Learn More

How to Set Limits

Setting limits on Viibet is simple. Just go to the "Responsible Gaming" section in your account settings to set or adjust any limit.

Limit Type Duration Active
Deposit Limit (Reduction) Daily / Weekly / Monthly Instant
Deposit Limit (Increase) Daily / Weekly / Monthly After 24 hours
Bet Limit Per Bet Instant
Session Time Limit Per Session Instant
Cooling-Off Period 1 Day – 6 Weeks Instant
Self-Exclusion 6 months – 5 years Instant
Cancel Self-Exclusion After Expiry 7-Day Break

During self-exclusion, Viibet will not send you any promotional emails or bonus offers.

Warning

Signs of Problem Gaming

If you or someone close to you is showing the signs below, there may be a gaming problem. It's important to act quickly in these situations.

Placing larger bets to try to recover lost money
Neglecting sleep, meals, or family due to gaming
Hiding gaming activity from family
Borrowing money or spending savings on gaming
Feeling restless or irritable when unable to game
Unable to stay within set limits
Difficulty focusing on work or studies
Trying to stop gaming but being unable to

If you notice the above signs — contact us immediately or activate self-exclusion. Asking for help isn't a sign of weakness; it takes courage.

Check Yourself

Quick Self-Assessment Quiz

Answer the questions below honestly. They'll help you get a clearer picture of your own gaming habits.

1. Did you spend more on gaming than your set budget last month?
Never
Sometimes
Often
Always
2. Has gaming affected your relationships with family or friends?
Not at all
Slightly
Somewhat
Quite a bit
3. After a loss, do you go back to try to win your money back?
No
Sometimes
Often
Always
4. Do you find it hard to stop gaming?
No, I can stop easily
Sometimes difficult
Often difficult
Very difficult
Step by Step

How to Activate Protection Tools

Step 1: Log In to Your Account
Log in to your Viibet account and click on the profile icon.
Step 2: Go to Settings
Select "Account Settings" from the menu and go to the "Responsible Gaming" tab.
Step 3: Set Your Limits
Choose your preferred limit type and amount, then click the "Save" button.
Step 4: Confirmation
A confirmation email will be sent to you once the change takes effect.
Step 5: Need Help?
For any concerns, reach us anytime via 24/7 live chat or at support@viibet.bet.
Minor Protection

Strictly prohibited for under-18s

Viibet is strictly for individuals aged 18 and above. Age is verified at registration, and KYC documents may be requested at any time.

If you know that a minor is using your account, please notify us immediately. Here are some tips to help family members keep minors away from gaming:

  • Never share your login credentials with anyone.
  • Use a password on your device.
  • Always log out at the end of your session.
  • Talk to your children about the risks of gaming.
  • Use content filters on family devices.

Support & Resources

Seek professional help to overcome gaming problems. Viibet is here to guide you toward the support you need.

Viibet Support
24/7 live chat and email support. Completely confidential.
support@viibet.bet
Counseling
We can help connect you with a professional mental health counselor.
Family Support
Information and guidelines for family members — how to help a loved one.
FAQs

Responsible Gaming Q&A

No. While self-exclusion is active, Viibet will not send you any bonuses, promotional emails, or offers. You will also be unable to log in to your account during this period. Once the self-exclusion period ends, there is a 7-day waiting period before your account can be reactivated.

Yes. Reducing your deposit limit takes effect immediately. However, if you want to increase your limit, a 24-hour waiting period applies. This policy protects you from overspending in the heat of the moment.

A cooling-off period is a short-term break (1 day to 6 weeks) during which your account is temporarily suspended. Self-exclusion is a longer-term measure (6 months to 5 years) that fully locks your account, with an additional 7-day waiting period once it expires. Self-exclusion is the most effective option for serious concerns.

Start by having an open conversation with them. Then reach out to us at support@viibet.bet — we'll handle everything with complete confidentiality. If needed, we can also refer you to professional counseling. Remember, acknowledging the problem is the first step toward solving it.

Yes. Even with self-exclusion active, you can still withdraw the balance remaining in your account. Contact our support team and, after identity verification, your funds will be returned to you.

Yes. Any enjoyable activity can become an addiction when taken to excess — gaming is no exception. However, with the right limits and awareness, it can be kept fully under control. That's exactly what Viibet's responsible gaming tools are designed for.
Play Responsibly

Enjoy yourself in a safe environment

Set your limits on Viibet, build healthy habits, and enjoy gaming as entertainment. Register today.

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